A few years ago I received a phone call from a case manager who was baffled after running a biannual graft on cases I worked that half of the year. I was informed that I was the only investigator that had ever provided their company with an unheard of 100% claimant video percentage which averaged 24 minutes of claimant video. Not only was I told this was unheard of, but they hadn’t had seen any other investigator come even close.
This is one of the sole reasons we are so confident in our company.
Our Focus
After providing hundreds of reports with video to multiple investigative firm’s, insurance companies, and attorney’s throughout Florida, I have decided to grow my own firm. That is why I can say with confidence, working with our firm can increase your chances of a successful outcome if any kind of deceit or fraud exists.
Experience and Achievements
Over the years we have learned that being extremely discreet has become one of the main reasons we are so successful. By not raising suspicion, our clients can obtain multiple days of video documentation showing a claimants natural activity level.
Becoming the “go to Agency” for cases which seem to be inactive or in hard to work remote locations.
Accountability and Detailed
Not only am I the owner of the Investigative Agency, but I am the investigator likely to work your case.
I primarily focus on the greater Tampa Bay and Central Florida region, however, I cover the entire state of Florida.
Our agency provides reports with detailed pictures of the claimant’s residence upon arrival. Our clients will also receive pictures of any claimant activity along with a facial recognition shot to confirm the claimant. We find this helps case managers to make better informed decisions without having to watch video in its entirety.
What we offer
We provide constant communication in conjunction with a case management software system so clients can log on privately and review daily updates, video, and reports.
Common case management software used are Caseworks, Crosstrax, and Trackops. We like to utilize the software most comfortable for your case manager to use. This can help to increase productivity.
Have a case outside of Tampa Bay region? We have that covered! Over the past decade as a licensed private investigator, I have handpicked and hired investigators which I have personally worked with on cases over the years. These investigators share and follow our agencies principles.
Pledge
Our pledge to you is that we will do our due diligence prior, during, and after your case. We offer and include social media checks. This has helped us over the years to familiarize and foresee the claimant’s agenda and routine.
Accountability
We hold ourselves to the highest Industry standards. During the course of a surveillance investigation, surveillance positions are kept in mind not jeopardize the investigation. This means that on occasion our Agency discus the surveillance position with the on-site investigator. At times we must put in extra work at no additional expense to the client. This may include pre-surveillance and spot checks the night before initiating.
We provide industry standard rates and same day service for rush cases upon availability.
We believe our clients come first, therefore we strive to satisfy any of their specific requests.
• Online Social Media Search
• Activity Check / Locates
• Surveillance
We would like to hear from you. Even if it’s not to hire us, but you would like to know more about us.
Email us at INFO@ DepartmentOfInvestigations.com
Sincerely,
Patrick Murray
License # C 1200320